Privacy Policy

Effective Date: 20 February 2026

Data Controller: Rays for Life

1. Introduction

Rays for Life (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how we collect, use, store and protect your personal data when you:

Visit our website
Book a Reiki healing session, spiritual coaching session or relationship healing session
Contact us via forms, email or chat
Engage with us through third-party platforms

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Rays for Life provides Reiki Healing, Spiritual Coaching and Relationship Healing services.

For the purposes of data protection law, Rays for Life is the Data Controller responsible for your personal data.
Website: www.raysforlife.com

3. What Personal Data We Collect

We may collect the following categories of personal data:

Identity Information

Full name
Date of birth

Contact Information

Email address
Telephone number (if provided)

Booking Information

Appointment details
Session history
Communication preferences

Payment Information

Payments are processed via third-party providers. We do not store full card details on our servers.

Technical Data

IP address
Browser type
Device type
Pages visited
Date and time of access

This data is collected automatically through cookies and analytics tools.

4. How We Collect Your Data

We collect data when you:

Complete a booking form
Contact us via email or website form
Use the website
Interact with embedded third-party services (e.g., Zoom, Calendly)

5. Lawful Basis for Processing

Under UK GDPR, we process your personal data under the following lawful bases:

Contract – To provide booked services
Consent – For marketing communications or non-essential cookies
Legitimate Interest – To improve our services and website performance
Legal Obligation – Where required by law

6. How We Use Your Data

We use your data to:

Process bookings and deliver services
Communicate regarding appointments
Send Zoom or online session links
Respond to enquiries
Improve website functionality
Maintain records for administrative purposes
Send promotional emails (only where consent has been given)

We do not sell your personal data.

7. Special Category Data

Reiki and coaching sessions may involve discussion of emotional, spiritual or personal matters.

Any such information shared during sessions is treated confidentially.

We do not record sessions unless explicitly agreed.

8. Data Sharing

We may share limited data with trusted third parties necessary to operate our services, including:

Wix (website hosting platform)
Calendly (booking system)
Zoom (online sessions)
Payment processors

All third-party providers are expected to comply with applicable data protection laws.

We do not transfer personal data outside the UK unless adequate safeguards are in place.

9. Data Security

We take reasonable technical and organisational measures to protect your data.

However, no internet transmission is ever completely secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Data Retention

We retain personal data only as long as necessary to:

Fulfil service obligations
Comply with legal requirements
Resolve disputes

When no longer required, data will be securely deleted.

11. Your Rights Under UK GDPR

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion (where applicable)
Restrict processing
Object to processing
Withdraw consent at any time
Request data portability

To exercise any of these rights, please contact us.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

12. Marketing Communications

We may use your contact details to promote services, workshops or offerings.

You may unsubscribe at any time by contacting us or using the unsubscribe link (where applicable).

We will not send marketing communications without lawful basis or consent.

13. Cookies

Our website uses cookies to:

Improve user experience
Monitor website performance
Enable functionality

For full details, please see our separate Cookie Policy.

14. Links to External Websites

Our website may contain links to third-party websites (including social media platforms).

We are not responsible for the privacy practices of those websites. Please review their policies separately.

15. Business Transfers

In the unlikely event that Rays for Life is sold, transferred or merged, personal data may be transferred to the new owner, subject to this Privacy Policy and UK GDPR compliance.

16. Changes to This Policy

We may update this Privacy Policy periodically.

The updated version will always be published on this page with a revised effective date.

Continued use of the website indicates acceptance of any updates.